Customer Service

To contact a member of our friendly customer service team, email us at info@poweredblinds.co.uk and we’ll get back to you as soon as possible. Alternatively, you can call us on +0800 014 6123 from a landline or 0345 031 7897 from a mobile.

How to order
Warranty
Delivery & returns
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Ordering from Powered Blinds is a quick and simple process. Once you have taken accurate measurements of your window, it’s only a matter of finding the right design and fabric for you.

  • Just follow these six simple steps and your automated blind will be on its way to you.Choose the type of blind design you want and then click on the category page. Here you can browse through our fabric collections. If you already have a type of fabric in mind, then you can refine your search based on the colours, patterns or features you want using the lists on the left hand side.
  • Click on your selected fabric. You’ll then be directed to the fabric’s page, which contains all the details you require.
  • You will then need to type in your measurements (in cm) on the fabric page. Please note, your motorised blind will be made to measure to your exact requirements. If you haven’t already measured according to our instructions, you can visit our measuring guide for all the information you need.
  • Next you will need to specify which side you would like the motor to be installed on. Then select your choice of remote control and click Add to Cart. More information on our different control options can be found here.
  • To checkout, click on the Cart button on the top right corner of the page. This will take you to the Checkout. Don’t worry if you need to make any changes to your order at this stage. You can do so by clicking Edit.
  • When you’re happy with your order, click the Continue button from the Cart page. You can also click on Checkout from the top of the site. You will then be informed how to fill out your payment and delivery details.

Secure ways to pay
We take your security very seriously and work with Ayden, an internationally renowned payment service provider, to ensure that your payment is made safely and securely.

Pay with your Debit or Credit card

We accept Master Card, Visa and American Express. During the payment process, you will be redirected to a secure page where the payment will be taken. All refunds will be credited to the credit/debit card used to pay for the order. All credit card information is SSL-encrypted for your peace of mind.

Pay with PayPal

If you choose to pay with PayPal, you will be redirected to the PayPal website, where you can confirm your order. If you are new to PayPal, you can register as a guest or open a PayPal account to complete your order.

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